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Do you accept insurance?Yes, we are currently accepting Cigna, Aetna, Oscar Health, Oxford, and United Health, along with their subsidiaries. Please note that other insurances, such as Blue Cross Blue Shield (BCBS), Ambetter, Humana, Medicare, and Medicaid, are under consideration, but it will take several months or longer before we are able to accept them. For out of network insurances we can provide a superbill so that you can seek reimbursement for your visit with your insurance company
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Do you offer self pay?Yes! We absolutely offer self pay. Please visit our "Cash Pay Rates" page for the most current pricing. We can also offer a superbill if you happen to be out of network. This will allow you to seek reimbursement from your insurance company even if we don't take their insurance. https://www.coastalcalmpsychiatric.com/cashpayrates
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Do you offer virtual appointments?Yes, we offer bother in person and virtual appointments. This allows us to provide care in a convenient, flexible manner while ensuring your safety and comfort. All sessions are conducted through secure, HIPAA-compliant platforms
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Do you offer in person appointments?Yes! We have partnered with In Community Counseling and are now offering in person visits by appointment only. The office is located at the following address: In Community Counseling 5236 Commercial Way Suite B, Spring Hill, FL 34606 *We are also exploring partnerships in Crystal River, Inverness, and Port Richey, Florida
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Do you treat children and adolescents?Yes, we provide psychiatric care for children, adolescents, adults, and the elderly. We address a variety of mental health challenges specific to different age groups and work closely with families to ensure the best care for younger clients.
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How can I prepare for my first appointment?To get the most out of your first appointment, please take your time completing the pre-appointment questionnaires. Provide as much detail as possible, as the more information we have, the better we can understand your unique situation and tailor the best plan for you. We also recommend reaching out to your most recent mental healthcare providers and requesting that they fax your medical records to us ahead of time.
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What should I expect during my first appointment?Your first appointment at Coastal Calm Psychiatric Solutions is designed to be thorough and deeply personalized. We believe that understanding the full scope of your mental health journey is essential to providing the best care possible. That's why we dedicate up to 60 minutes to your initial visit, giving us ample time to review your detailed history, explore your current symptoms, and fully understand your concerns. This session is not rushed; it’s an opportunity for us to listen carefully and work together to design a treatment plan that truly fits your needs. Whether we explore medication management, lifestyle adjustments, or other therapeutic strategies, our goal is to ensure that your plan is comprehensive and tailored specifically to you. By investing this time upfront, we can better support your path to mental wellness, ensuring that every aspect of your care is thoughtfully considered.
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What conditions do you treat?We provide care for a wide range of mental health conditions, including but not limited to depression, anxiety, Post-Traumatic Stress Disorder (PTSD), Attention Deficit Hyperactivity Disorder (ADHD), addiction and substance use disorders, bipolar disorder, and sleep disorders. For a comprehensive list of conditions we treat, please refer to the Services page on our website, where you can find more detailed information about our offerings.
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Do you offer services for substance use and addiction treatment?Yes, we provide services for substance use and addiction treatment, including Medication-Assisted Treatment (MAT). Our approach is holistic and tailored to the unique needs of each individual, combining medication management with supportive behavioral strategies.
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Who is Headway, Rula, Grow Therapy, and Sondermind and what is their role?These are trusted third-party services that works alongside Coastal Calm Psychiatric Solutions to manage essential administrative tasks such as billing, insurance verification, and claims processing. They make it possible to accept the many insurances that we currently do at Coastal Calm. By handling these complex logistics, they ensure that your insurance benefits are verified in advance, your claims are submitted accurately, and any billing-related questions are addressed quickly. Our partnership with these platforms is designed to simplify the administrative side of your care, ensuring that you can focus on your mental wellness without worrying about the complexities of insurance or billing issues. This makes it easier for you to access the care you need by providing a smooth, streamlined experience from appointment scheduling to payment.
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What should I do if I have billing questions?If you have any questions regarding billing, insurance claims, or payments, you can contact the specific platform that we are accepting your insurance through (Headway, Rula, Grow Therapy, or SonderMind) directly through their support team. They are equipped to assist with any issues related to payments or insurance coverage, ensuring that you receive clear and timely answers. By working with these platforms, Coastal Calm Psychiatric Solutions ensures that all your financial matters are handled professionally, allowing us to focus on providing high-quality mental health care.
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What is your cancellation policy?We ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Cancellations made without sufficient notice may incur a fee.
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What if I have a question that wasn't answered in this FAQ?No problem! If we didn’t cover your question here, simply submit your question below. We aim to respond within 2 business days (unless we’re solving world peace, then it might take an extra day). We’re here to help!
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