Current Patients

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Hey there, welcome back! As a valued Coastal Calm patient, this page is all about making your life easier. Need to book a follow-up, manage your meds, or check out some helpful resources? You’re in the right place. We’re here to keep things simple—because we know mental health is complex enough.

Charm Patient Portal

Manage your care with ease using the Charm Patient Portal! Through this secure and user-friendly platform, you can schedule appointments, view your medical records, request prescription refills, and communicate directly with your care team—all from the comfort of your home. Click the link below to get started and stay connected with your mental health journey!

CLICK HERE to log in to patient portal

Billing and Insurance

We partner with Headway to make billing and insurance as seamless as possible. Headway helps verify your insurance, handle claims, and ensure that everything is processed smoothly. They work behind the scenes so you can focus on your mental health, not paperwork! To verify your insurance or pay a bill, just click the link below and log in to your Headway account.

For any billing or insurance questions, feel free to reach out to us directly, and we’ll be happy to assist.

Patient Education (Coming Soon!)

We know you’re curious, and we’re just as excited to share some amazing resources with you! The Patient Education tab is currently under construction, but don’t worry—it’ll be filled with useful tips, insights, and helpful information soon. Think of it as the library that’s still building its best collection. Stay tuned, because great things are on the way! For now, feel free to explore the rest of the site, and we promise the knowledge is coming!

Telemedicine and Secure Communication With Spruce

To make virtual telehealth appointments and communication simple and secure, we use Spruce, a HIPAA-compliant platform. Whether you’re preparing for a session or reaching out with a question, Spruce keeps everything confidential—because let’s face it, regular email isn’t always up to the task. Think of Spruce as your personal health hotline, minus the hold music.

If you haven't yet, [click here] to set up your Spruce account. This will give you access to virtual appointments and a secure way to communicate with our team. And, because technology likes to keep things interesting, if we run into any hiccups during your session, don’t worry—we’ll call you within 5 minutes to keep things rolling smoothly!

For your convenience, we’ve added a Holistic Health & Supplements tab here on the Current Patients page, making it easy to find and access our curated selection of high-quality, natural supplements. Explore wellness-focused products tailored to support specific health goals, including stress management, cognitive clarity, sleep, and daily essentials for men and women. Discover the integrative approach to supplementing your wellness journey with products thoughtfully chosen to help you achieve balance, vitality, and overall well-being

Explore our supplements

Coastal Calm

Psychiatric Solutions